KITCHEN AND RESTAURANT OPERATION MANAGER IN (LEKKI) IKOTA, LAGOS

Globalclique – HireAfrica is recruiting on behalf of MO'GRILLS.

About the role

We are a thriving culinary brand based in Ikota, Lagos, delivering exceptional food experiences through our diverse menu and top-tier customer service. As we continue to grow, we are strengthening our operations and streamlining service delivery. To support this vision, we are seeking a competent and driven Kitchen & Restaurant Operations Manager to oversee daily business activities, manage resources efficiently and ensure smooth restaurant operations. Working closely with management, the ideal candidate will lead and coordinate all aspects of our operational strategy, from inventory management, staff coordination and quality control to customer satisfaction, to achieve sustainable business growth.

Responsibilities

• Supervise and manage daily restaurant and kitchen operations across all departments.
• Develop and implement operational systems, processes and best practices.
• Lead, train and motivate staff to ensure top performance and adherence to standards.
• Monitor inventory levels, procurement and supply chain coordination.
• Analyse and improve operational efficiency through regular reporting and evaluation.
• Resolve customer complaints and implement service recovery strategies.
• Ensure compliance with food safety, hygiene and company regulations.
• Collaborate with management on budget planning, cost control and revenue optimisation.
• Schedule and coordinate team meetings, shift rotations and performance reviews.

Requirements

• Minimum of HND or B.Sc. in Business Administration, Hospitality Management or a related field.
• + years' experience in a similar operations role, preferably in the food or hospitality industry.
• Strong leadership, organisational and multitasking skills.
• Proficiency in Microsoft Office and operational management tools (e.g. POS and inventory systems).
• Excellent interpersonal and problem-solving skills.
• Ability to make quick decisions and handle pressure in a fast-paced environment.
• Availability to work weekends, public holidays and late shifts.
• A results-driven, proactive personality with a commitment to excellence.