About the Company
We are a reputable and fast-growing retail business in the book and stationery industry. Our bookshop is committed to promoting a strong reading culture by providing a wide variety of books, educational resources, and lifestyle products in a welcoming environment.
Job Summary
We are seeking an enthusiastic Sales / Customer Service Representative to join our bookshop team. The ideal candidate will provide excellent customer service, assist customers with book selections, handle sales transactions, and support the overall day-to-day operations of the store.
Key Responsibilities
- Welcome and attend to customers, providing guidance on book selections.
- Handle sales transactions, POS operations, and cash reconciliation.
- Ensure shelves are well stocked, organized, and visually appealing.
- Maintain accurate inventory records and assist in stock management.
- Handle customer inquiries, complaints, and after-sales support.
- Support promotional activities, book launches, and reading events.
- Maintain a clean, safe, and engaging shop environment.
Requirements
- OND / HND / B.Sc. in Business Admin, Marketing, English, or related field.
- 1–3 years’ proven experience in retail sales or customer service (experience in a bookstore, lifestyle shop, or supermarket is an advantage).
- Strong communication and interpersonal skills.
- Basic computer knowledge (MS Office, POS, or inventory software).
- Passion for books, reading, and customer engagement.
- Reliable, detail-oriented, and able to work under minimal supervision.
Benefits
- Competitive salary.
- Growth opportunities within the retail/education sector.
- Training and professional development.
- Friendly and collaborative work environment.
How to Apply
Interested and qualified candidates should send their CV to: hr@globalclique.net
Email Subject Line MUST read:
Application for Bookshop Sales / Customer Service Representative – Lekki Phase 1
Only shortlisted candidates will be contacted.
Author Profile
- Jobplace.NG
- We are a Pan-African Technology Advisory and HR/Talent Acquisition/Outsourcing Consulting Company. Our company specializes in providing Recruitment Process Outsourcing (RPO) solutions across Africa, streamlining hiring processes for businesses. Click here to submit your CV
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